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With increasing volumes of red tape we can spot issues ahead of time and deal with them to get you the results you need.

Knowing we deal with over 5,000 cases of rent arrears a year, and are successful in 99.9% of non-insolvency cases, should give you peace of mind that we’re the right team for the job.

With clients spanning owners of property portfolios, management companies, managing agents, housing associations, local authorities and house builders, we operate across England and Wales.

We want you to feel that we’re standing alongside you in trying to get the best, quickest results with the minimum of fuss. That’s why we offer charging arrangements that match the most competitive in the marketplace. In fact we have over 25 specialists that deal exclusively with the collection of residential leasehold service charges and ground rent on a "no win no fee" basis.

Because we spend 100% of our time managing cases like yours it means we have specialist systems in place that have been written and refined to maximise results for you and efficiency for us. When necessary we draw on expertise from across the firm, in particular our leading Restructuring & Insolvency team, to ensure our service is tailored exactly to your needs.                     

What matters most is that we aren’t only there when you have an immediate problem. We offer free basic support and advice for our clients whether this is legal advice on the systems you have in place, help with wording of demands and correspondence or basic advice on other issues you face such as data protection and insolvency. We also offer free in-house training. It’s just one of the ways we work hard to deliver a client experience that can’t be beaten.

"Leaders in our field."

Ranked as Band 1 National Leaders outside London in Chambers and Partners UK Guide 2017

"High-quality and professional work and excellent client care." 

The Legal 500 2017

"They are a very knowledgeable, dedicated, hard-working and fun team to work alongside."

Chambers and Partner UK Guide 2017

Get in touch

T:+44 (0)191 2799226

What we do

Our service is available to anyone anywhere in England and Wales with responsibility for service charge and/ or ground rent collection, including:

  • Owners of property portfolios
  • Management companies
  • Managing agents
  • Housing associations
  • Local authorities
  • ​House builders

We offer free basic support and advice for our clients whether this is legal advice on the systems they have in place, help with wording of demands and correspondence or basic advice on other issues they face such as data protection and insolvency. We also offer free in-house training.

Sector expertise

Examples of work

“Senior Management gets involved at the right level, listens to comments and evidences by putting appropriate recommendations into practice. Understand the business and what we want. Hassle free and really easy to deal with.”




"They’ve been extremely successful in supporting us with late paying customers. I’m able to instruct and keep in touch by email which saves time and expense. It’s great to have professional, experienced people in our corner, making recovery prompt and avoiding cash flow difficulties whilst reminding customers that paying their service charge is a priority.” 

Kingston Property Services

"We are very pleased with the arrears recovery service provided on both Ground Rent and Service Charge claims. ... their professional advice and guidance are of enormous benefit and help us to remain compliant with all the latest statutory guidelines"  

Freehold Managers

"We have worked with Bond Dickinson for a number of years in relation to the collection of service charge and ground rent arrears. They have been a great support to our business, providing an extremely high standard of service to us at all times. Their knowledge and experience in this area is second to none and they are always helpful and accommodating with our requirements and our sometimes challenging and extensive queries! We would wholeheartedly endorse them." 

Avoca Estate Management Limited

Our clients include:

  • FirstPort
  • Estates & Management
  • Freehold Managers
  • Manchester Residential
  • Belgarum
  • Kingston Property Services
  • Urban Bubble
  • Cluttons.